Orders are to be dispatched on the following business day. It may take a few days to be shipped out if your order is placed on Friday or before National Holidays. Kindly note that Konny operates based on KST, UTC+9.
※ National Holidays in 2023: 1/1, 1/21-24, 3/1, 5/5, 6/6, 8/15, 9/28-30, 10/3, 10/9, 12/25
Orders shipped outside of Korea may be subject to import taxes, customs duties and fees levied by the destination country. Additional charges for customs clearance must be fulfilled by the recipient; Konny by Erin, Inc. has no control over these charges, nor can Konny by Erin predict what they may be.
Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.